For a ten-person workshop, service shop or store, the "system" is usually a counter notebook and the owner's memory. This product is that notebook, digitized: the day's jobs, customer appointments and reminders on one screen; each job is assigned to an employee and checked off when done. There's no complicated setup — the notebook on day one, the system on day two. As the business grows, this is the on-ramp to process management (05).
Every incoming job — repair, order, delivery — is added to the list with the customer's name and a note, and assigned to an employee.
Customer appointments, service visits and delivery dates go on the calendar; when the day arrives, the entry drops into the morning list.
Finished jobs are checked off, open ones roll over to the next day; as a promised customer date approaches, a reminder fires.
Promised-then-forgotten jobs, missed appointments and "it was in the notebook" arguments end; the business builds its first digital habit.
In a short call we'll listen to how you work today and plan your tailored version of this solution together.
info@grandeworks.comInstitutions our group and team have worked with
